• Free Shipping On Orders Over $30
  • 60 Day Money Back Guarantee
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Shipping and Returns

We ship using USPS and offer free standard shipping (3-5 business days) on all orders over $30.00. Faster shipping is available for all orders at an added cost. Free shipping doesn't apply to international orders.

60 Day Love It Or Your Money Back Guarantee

We know how hard it is to find products for skin, which is why we offer a “Love Your Skin Or Your Money Back” 60 day guarantee. As a family owned company with products made in the USA, we take customer satisfaction quite seriously.
If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be returned in the original packaging.
Non-returnable items include:
  • Gift cards
  • Downloadable software products
  • Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
It start a refund contact us below, we will be happy to help.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed in 2-3 business days and a credit will automatically be applied to your credit card or original method of payment.

Late or Missing Refunds

If you haven’t received a refund after 3-5 business days of your refund notification contact your credit card company, it may take longer before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at help@eraorganics.com.

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at help@eraorganics.com and send your item to: 33 N Garden Ave, Clearwater Florida US 33755.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping Your Returns

To return your product, you should mail your product and receipt to: 33 N Garden Ave, Clearwater Florida US 33755
You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Only our email subscribers are notified when we run special deals and discounts.